What Is Changing
Without intentional role redesign, employees inherit both the old workflow and the added responsibility of validating new systems. Value remains invisible because performance is still measured against the unaided role.
Why It Matters
The issue is not simply technology adoption. Without deliberate work, governance, and accountability design, the organization adds activity without building a repeatable capability that improves outcomes.
The 6xD Reading
Through D5, the work unit must define the contribution of the person, the machine, and the workspace together. Through D2, decision rights and feedback determine whether augmentation improves judgment rather than simply accelerating output.
Leadership Takeaway
Choose one workflow and identify its predictable execution, high-value judgment, exceptions, and required review points. Update the role design and one outcome measure for the human-AI pair.
